Technology Initiatives

Re-engineering for a Sustainable Future

Self-Service Banner 9 Upgrade

UNCG is upgrading Banner Finance, Employee, General, Student, and Registration from Self-Service Banner 8 to Self-Service Banner 9.

Self-Service Banner 9 Upgrade

UNCG is upgrading Banner Finance, Employee, General, Student, and Registration from Self-Service Banner 8 to Self-Service Banner 9.

What is it?

UNCG is upgrading Banner Finance, Employee, General, Student, and Registration from Self-Service Banner 8 to Self-Service Banner 9 (SSB9).

Why are we doing it?

Implementing SSB9 will bring updated features, such as a responsive, mobile-friendly design.  Additionally, Self-Service Banner 8 (SSB8) will no longer be supported by Ellucian after Fall 2024. 

How will I be impacted?

Self-Service Banner 9 (SSB9) interfaces will upgrade according to the timelines provided on this page and will have a new look and feel.  All features and services offered in SSB8 will be available in SSB9, with the exception of ID & PIN login.  UNCG will manage the transition away from ID & PIN login and provide updates on what steps are being taken to maintain continuity. 

When will this be implemented?

Finance, General, and Employee modules will be upgraded on November 8, 2023.  Student and Registration modules will be upgraded in March. 

What do I need to do?

Follow ITS News for announcements. 

Major Milestones

September 5 – October 20, 2023

Testing, Training, and Documentation Updates for Employee, General, and Finance Modules 

September 5 – October 20, 2023
November 8, 2023

Production release for Employee, General, and Finance Modules 

November 8, 2023
November – December, 2023

Testing, Training, and Documentation Updates for Student, Registration, and Faculty modules 

November – December, 2023
January, 2024

Final fixes and customizations for Student, Registration, and Faculty modules

January, 2024
March, 2024

Production Release for Student, Registration, and Faculty modules 

March, 2024

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